Everybody who has worked with a remote designer or developer knows that communication is often one of the most challenging aspects of a virtual work relationship.
Our talents are usually not native English speakers and like to focus on what they do best. We hire primarily based on technical and creative skills. Customer service skills are not really on our list for these roles. π
Therefore, we will give you a dedicated project manager who will take over all the communication and act as the middle man/woman between you and the talent.
This way, we can respond faster to your questions and have one person who understands your business and preferences and can brief new talents when you need them without repeating yourself.