Help Center
How can we help? 👋
Getting Started
How do I get started?
How does the onboarding process work?
How do I request a new task or project?
How can I book a call with your team to learn more?
Communication
Do I communicate directly with the designer and developer?
How do I communicate with my project manager?
Can we communicate via Slack or MS Teams?
What platform do you use to manage the tasks & projects?
How do I approve the work and give feedback?
Could we get on daily meeting calls with our project manager?
Pricing
What’s your pricing?
How does your pricing work?
What do you mean by ‘Requests’?
Are there any extra costs?
Can I get a quote for a project?
Can I also hire you on a project basis?
Do you also have a per-task or per-page pricing?
How much does it cost to develop one website?
What does your 100% Satisfaction Guarantee include?
Do you offer a money-back guarantee?
Payments
How do I pay for the subscription?
Can I pay via PayPal?
Can I pay via bank transfer?
Will you withdraw the payment automatically from my bank account every month?
Can I only pay you in USD?
Scope of Work
What kind of tasks and projects can I request?
Do you also develop web and mobile apps?
With what website and landing page builders do you work?
Can you work on websites that are not in English?
Do you develop custom websites?
Can you turn Figma designs to WP or Webflow sites?
What coding languages are your developers working with?
Do you provide front-end and back-end development?
Can you work with a headless CMS?
Can you create motion graphics or animations for my website?
What is your typical workflow for website projects?
Can I first receive a design on Figma or Adobe XD before you start developing the site?
Can you also work with Crocoblock on my WP site?
Can we use Growmodo only for design or only for development work?
Do you also provide content creation or copywriting?
Do you work on weekends?
Can you develop websites based on one of our standard themes?
Style of Work
How long does it take to build a ‘simple’ website?
How many hours does the designer or developer work for me per month?
Do you develop websites on your hosting plan or mine?
Do I get a dedicated designer or developer for all my projects?
How involved is the project manager?
Do you work in my time zone?
Can you work on multiple websites during one month?
How do you ensure the quality of the work?
How do you ensure my site is not getting hacked while you are working on it?
Agencies
Can I use the service with my agency clients?
Do you communicate directly with my agency clients?
Do you offer a white-label service?
Can I resell the websites you build for me?