Help Center
How can we help? 👋
Growmodo
Getting Started
How do I get started?
How does the onboarding process work?
How do I request a new task or project?
How can I book a call with your team to learn more?
Communication
Do I communicate directly with the designer and developer?
How do I communicate with my project manager?
Can we communicate via Slack or MS Teams?
What platform do you use to manage the tasks & projects?
How do I approve the work and give feedback?
Could we get on daily meeting calls with our project manager?
Pricing
What’s your pricing?
How does your pricing work?
Do you offer free trials?
Are there any extra costs?
Are the cost/fees for software like Elementor, Webflow, etc., included?
Can I get a quote for a project?
Can I also hire you on a project basis?
Do you also have a per-task or per-page pricing?
What do you mean by ‘Requests’?
How much does it cost to design/develop one website?
What does your 100% Satisfaction Guarantee include?
Do you offer a money-back guarantee?
Payments
How do I pay for the subscription?
Can I pay via PayPal?
Can I pay via bank transfer?
Can I only pay you in USD?
Will you withdraw the payment automatically from my bank account every month?
Scope of Work
What kind of tasks and projects can I request?
What's the difference between tasks and projects?
What website and landing page builders do you work with?
What coding languages are your developers working with?
What is your typical workflow for website projects?
Can you design logos?
Do you develop custom websites?
Do you also develop web and mobile apps?
Can you work on websites that are not in English?
Can you turn Figma designs to WP or Webflow sites?
Do you provide front-end and back-end development?
Can you work with a headless CMS?
Can you create motion graphics or animations for my website?
Can I first receive a design on Figma or Adobe XD before you start developing the site?
Can you also work with Crocoblock on my WP site?
Can we use Growmodo only for design or only for development work?
Do you also provide content creation or copywriting?
Can you develop websites based on one of our standard themes?
Which hosting service providers do you recommend?
Style of Work
Do you work on weekends?
Do you work in my time zone?
How long does it take to build a ‘simple’ website?
How many hours does the designer/developer work for me per month?
How many designers/developers do I get in the All-inclusive plan?
Do I get a dedicated designer or developer for all my projects?
How involved is the project manager?
How do you ensure the quality of the work?
Can you work on multiple websites during one month?
Do you develop websites on your hosting plan or mine?
Which hosting providers do you recommend?
How do you ensure my site is not getting hacked while you are working on it?
Pause or Cancel
How can I pause my subscription?
How can I cancel my subscription?
For how long can I pause my subscription?
Maintenance
What does the maintenance plan include?
Is the maintenance plan only for one website?
Does the maintenance plan include creating new pages on existing websites?
Agencies
Can I use the service with my agency clients?
Do you communicate directly with my agency clients?
Do you offer a white-label service?
Can I resell the websites you build for me?