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How does the onboarding process work?

Once you complete your checkout process on our website, you will be asked to fill out an onboarding questionnaire so that we can learn more about your business and preferences.


After we receive your submission, it usually takes a few hours until we send you an onboarding email with a link to your

  1. Asana Board
  1. Request Form
  1. Shared Google Drive folder (for all deliverables and shared files)

You can start immediately and send us your first couple of requests through your unique request form. Your project manager will check the requirements and delegate the request with the highest priority to a suitable talent.


We usually get started within 24–48 hours and update you about completed tasks or send a progress update the following day.


Note: We also recommend booking a quick kick-off meeting to discuss any open questions and ensure you get the most out of the service. However, the meeting is not required for us to start working on your tasks and projects.

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