With our service, you’ll have a dedicated project manager who understands your business, communication style, and specific needs. They will be your consistent point of contact throughout.
However, the designers and developers assigned to your projects may vary over time. Here’s why:
- Specialized Talent Pool: We have a range of specialists in our talent pool, allowing us to bring in the best expertise for each request. If your project requires a specific skill set, we may rotate talents to match their strengths to your needs.
- Coverage and Continuity: To maintain project continuity, we ensure that talents can be replaced due to unforeseen circumstances like illness, power/internet outages, holidays, or emergencies.
Our goal is to keep the same talent on your account whenever possible, if they are available and meet your expectations. Should you wish to switch to another designer or developer, we’re here to accommodate your preferences to the best of our abilities.
While we can’t guarantee the same talent every day, please keep in mind our service minimizes the time and effort it would take you to source, interview, hire, and train new in-house team members, as well as managing administrative tasks and payroll. Rest assured, we’ll handle any necessary hand-offs to ensure a smooth experience.
If you have specific concerns or needs, please feel free to discuss them with your assigned project manager!