How to get the most out of Growmodo?

Organizing Files and Submitting Tasks

• Use the Google Drive folder we provide to organize files by brand or project.

• Submit tasks individually (not bundled) using the Asana design brief template and include all relevant details like objectives, audience, and references.

• For website projects, submit a project brief template instead of breaking it into individual tasks.

Communication and Feedback

• Share clear, detailed feedback (positive and constructive) directly in Asana and Ziflow. This helps us improve and ensures we’re on the same page.

• Always tag your Project Manager in Asana when leaving comments or updates to avoid delays or missed notifications on our end.

• Use Loom videos (1-4 minutes) to explain your ideas or requirements—it’s quick, clear, and effective.

Calls and Reporting

• We can join calls during our working hours (11:00 a.m. to 11:00 p.m. Philippine Time) when necessary but can’t accommodate daily calls to keep workflows efficient.

• Please note: We do not join your client calls—our work is exclusively for you.

• While we provide daily progress reports, we don’t offer custom compiled weekly, monthly or annual reports. However, we can export a quick CSV file from Asana for your review.

Prioritizing and Planning Tasks

• Use the high/medium/low priority system thoughtfully to help us focus on what’s most important.

• Submit or update tasks before 9:00 a.m. - 10:00 a.m. Philippine Time to include them in the same day’s sprint depending on talent availability.

• Maintain a backlog of tasks, including lower priority or “buffer” tasks, to keep the workflow steady while waiting for approvals.

What to Expect

• Our team collaborates behind the scenes across multiple departments, so the first 1-2 hours of each shift are reserved for internal planning and syncs.

• We don’t cater to ad-hoc, same-day requests—our process is built around daily sprints for maximum efficiency.

• Share sensitive credentials directly with your PM only to keep them secure in our Passbolt.

• Notify us at least 24 hours in advance about subscription changes (upgrades, downgrades, pausing, or cancellations) to avoid billing issues.

Final Tips for Success

• Plan ahead for large projects—give us 2-4 weeks’ notice to ensure resources are available.

• Showcase our full capabilities by submitting a mix of task types, like social posts, branding, or presentations.

• Use the Time Zone Converter and our official holiday calendar to plan submissions around our schedule.

• Set profile pictures and display names for all your team members in Asana to make communication clear and this way, avoid any breach.